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Customer Relationship Management (CRM)

Voixelle

Voixelle is a comprehensive Customer Relationship Management (CRM) solution developed by Sironik Tech Pvt. Ltd. It enables businesses to efficiently manage customer interactions, sales pipelines, lead generation, support services, and business operations through a centralized, user-friendly platform. The system helps organizations improve customer engagement, streamline workflows, and make data-driven decisions. Voixelle connects the channels a business's customers already use, including its Facebook Page, Instagram account and WhatsApp Business number, and brings those conversations into a single shared inbox. Staff answer every enquiry in one place, alongside the contact, ticket and pipeline records for the same person, so nothing is lost between channels.

Voixelle
Client
Sironik Tech Pvt. Ltd.
Industry
Customer Relationship Management (CRM) / Business Software / Enterprise Solutions
Year
2026
Stack
6 technologies

What we built

Voixelle CRM was developed by Sironik Tech Pvt. Ltd. to help businesses overcome challenges in managing customer relationships and sales processes. By centralizing customer data, automating workflows, and providing real-time insights, the platform improved operational efficiency, enhanced customer engagement, and enabled teams to make faster, data-driven decisions.

Customer conversations arrive across Messenger, Instagram Direct and WhatsApp, and most teams answer them from separate phones and apps with no shared history. Voixelle unifies them: a business connects its own Facebook Page, Instagram account or WhatsApp Business number, and every incoming message lands in one inbox with the sender identified and their history attached. Replies are delivered back on the channel the customer wrote from, and each business's data stays isolated to its own workspace.

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Stack

The stack behind it

Every technology here was chosen for a reason — longevity, team fit, and the operational realities of running Voixelle in production.

01 Backend
ASP.NET Core
01 Frontend
Angular
01 Mobile
Flutter
02 Data
PostgreSQL Redis
01 Architecture
SignalR

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